-From: Urdiales, Anita (V19) [mailto:Anita.Urdiales@va.gov]
Sent: Wednesday, March 09, 2011 2:03 PM
To:
Subject: Invitation to Veterans NOT Currently Receiving Care at a VHA Facility
Steve, please distribute this invitation to your UVC membership. Thank you!
In order to honor Veterans like yourself, the VA is defining a “comprehensive set of health-care services that Veterans Health Administration (VHA) will provide to all enrolled veterans in a more patient-centered way, without respect to location, facility, or provider”. In other words, the VA wants to hear from you as a Veteran not currently using VHA for your health care services.
VHA has partnered with Planetree to conduct Voice of the Veteran Focus Groups (VOVFG) in your geographical area to collect opinions, suggestions, recommendations, and anecdotal stories, all of which will contribute toward enhancing the Veteran’s healthcare experience.
To help us meet your health care needs and enhance our services in a way that would be beneficial to you, we are pleased to offer you the opportunity to participate in this important focus group. This group is designed to hear about your concerns or reasons for not using VHA facilities for your healthcare, and to gather your ideas for improving care for Veterans like yourself in the future. Consultants from the Planetree organization will lead the group. Planetree is a non-profit group, founded by a patient, working nationally with the VHA to create an even more Patient-centered environment.
As a Veteran, your opinion is very important to us. We are excited to hear from you so that we can provide a healthcare experience for you that effectively meets your needs. The meeting will be held the afternoon of April 8, 2011 and will be about an hour and a half in length. If you are interested in participating, please RSVP to Anita Urdiales at 303-639-6992 or e-mail Anita.Urdiales@va.gov or Jordan Schupbach at 303-393-5205 or e-mail Jordan.Schupbach@va.gov. We will be happy to confirm your participation and provide more details.
Sincerely,
& nbsp; Anita Urdiales
Health System Specialist
& nbsp; VA Rocky Mountain Network 19
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